Upon completing a transaction on the Tofu-Fusion platform, you are entering into a legally binding and enforceable agreement with us to purchase the product. The following terms apply to cancellations and refunds:

1. Cancellations

   • You may cancel a transaction only if the cancellation option is explicitly provided on our platform.
   • Any cancellation will be subject to the specific terms mentioned during the transaction process.
   • We reserve the right to approve or decline any cancellation request and may require additional details before making a decision.

2. Refunds and Replacements

   • Once you have received the product, you can request a replacement or refund only if the product does not match the description provided on our platform.
   • Requests for refunds must be submitted within three (3) days from the date of receipt or within the timeframe specified on our platform (which will never be less than three days).

3. Submitting a Refund Request

   • To initiate a refund, you must contact us via:
     • Email: wecare@tofufusion.in
     • Phone: +91 96731 69311
   • When submitting a refund request, please provide:
     • A clear and specific reason for the refund.
     • Reference to the terms or descriptions that were not met.
     • Supporting documentation or proof, if applicable.

4. Approval of Refunds

   • Refund approvals will be determined at our discretion based on the details provided.
   • We may request additional information before processing the refund.
   • Refunds, if approved, will be processed within [Insert Timeframe] and issued through the original payment method.