By accessing this webpage or purchasing products from Tofu-Fusion Private Limited (“Merchant,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions (“Terms”) in a legally binding agreement between us and the User (“you” or “your”). Please read these Terms carefully before accessing or using our platform. If you do not agree to the Terms, you may not access the Platform.

We reserve the right to update and change the Terms by posting updates and changes on our platform. You are advised to review these Terms periodically for updates or changes that may impact you. If at any point such amendments are not acceptable to you, please cease using our platform immediately.

1. Eligibility

1.1 You represent and warrant that you have the right, power, and authority to agree to these Terms, form a legally binding agreement, and fulfill your obligations hereunder.

2. Definitions

2.1 “Payment Instrument”: Includes credit card, debit card, bank account, Unified Payment Interface (UPI), Immediate Payment Service (IMPS), or any other payment methods supported by us.
2.2 “Platform”: Refers to the website or digital platform where Tofu-Fusion products are listed for purchase.
2.3 “Transaction”: Refers to an order or request placed by you for purchasing products listed on our platform.
2.4 “Transaction Amount”: Refers to the total amount paid by you for the Transaction.
2.5 “User”: Refers to any person purchasing or consuming products offered on the platform.

3. Merchant’s Rights

3.1 We may collect, store, and share the information you provide to deliver our products and contact you about your transactions.
3.2 We reserve the right to modify, discontinue, or restrict access to any aspect of our platform at any time.

4. User Responsibilities

4.1 You agree to provide accurate, complete, and up-to-date personal and payment information.
4.2 You are responsible for ensuring that your information, including payment details, is accurate and secure.
4.3 You agree to store and handle our products as per the instructions provided to maintain quality and safety.

5. Prohibited Actions

You agree not to:

• Misuse or interfere with the platform’s functionality or security features.
• Submit false or misleading information.
• Use the platform for purposes other than purchasing or reviewing products.
• Circumvent any security measures designed to protect the platform.
• Use the platform to harass, harm, or defame other users or the Merchant.

6. Limitation of Liability

6.1 If you receive a defective product, your sole recourse is to initiate a refund or replacement process.
6.2 Tofu-Fusion Private Limited disclaims all liability for indirect losses or damages resulting from the use of its products or platform.

7. Reviews and Feedback

7.1 Reviews should be based on firsthand experience and must not contain offensive, discriminatory, or false content.
7.2 We reserve the right to accept, reject, or remove reviews at our discretion.
7.3 By posting a review, you grant Tofu-Fusion the right to use, reproduce, or distribute your feedback for promotional purposes.

8. Governing Law and Dispute Resolution

8.1 These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts in Bengaluru, India.
8.2 Disputes may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bengaluru, and proceedings will be conducted in English.

9. Grievance Redressal

9.1 If you have any concerns about our products or services, including refunds, payments, or quality, please contact us via:

• Email:wecare@tofufusion.in
• Phone: +91 96731 69311

10. Disclaimer

10.1 By initiating a transaction, you agree to purchase Tofu-Fusion products using legitimate and legal payment instruments.
10.2 Tofu-Fusion is not responsible for unauthorized transactions or any losses arising due to payment declines or errors.
10.3 We do not guarantee uninterrupted access to the platform or the absence of bugs or viruses.